Effective Date: November 25, 2024
At VaCom Technologies, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (www.vacomtech.com) or interact with our services, including via text messages, in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as well as the new rules regarding texting and marketing communications under the California Consumer Privacy Act (CCPA).
1. Information We Collect
We may collect personal information from you in the following ways:
- Information You Provide: When you fill out forms on our website, sign up for our services, request information, or communicate with us via email, phone, or text message, we may collect details such as your name, email address, phone number, and any other information you provide.
- Automated Information: We may collect information automatically when you visit our website, such as your IP address, browser type, operating system, device information, and browsing behavior (such as pages viewed and links clicked).
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience on our site, analyze traffic, and offer personalized content. You can manage cookie preferences through your browser settings.
2. Use of Your Information
We use the personal information we collect for the following purposes:
- To provide and improve our products and services
- To respond to your inquiries and requests
- To send you information about our products, services, and updates (including through text messages, where applicable)
- To personalize your experience on our website
- To comply with legal obligations and resolve disputes
3. Consent for Text Messaging
By providing your phone number, you consent to receiving text messages from VaCom Technologies. We may use text messages for the following purposes:
- To respond to inquiries and customer service requests
- To send you important updates related to your account or services
- To provide promotional offers, product updates, and other relevant communications, if you have opted in to receive such messages.
Important Notice for California Residents:
In compliance with the California Telephone Consumer Protection Act (TCPA) and the California Consumer Privacy Act (CCPA), you have the right to opt-out of receiving marketing text messages from us at any time.
- Opting Out of Marketing Text Messages: If you no longer wish to receive marketing text messages from us, you can reply with “STOP” to any text message you receive from VaCom Technologies. After sending a “STOP” message, you will no longer receive marketing communications from us via text, unless you opt back in.
- Opting In to Receive Text Messages: By submitting your phone number to us, you are consenting to receive text messages for marketing purposes, including promotional offers, product updates, and event notifications. You may revoke your consent at any time by texting “STOP” to any message you receive.
4. Sharing of Your Information
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your information in the following circumstances:
- With trusted service providers who help us operate our website, provide services, and send communications (such as text messages or emails) on our behalf.
- When required by law, regulation, or legal process, such as responding to a subpoena or government request.
- To protect our rights, property, and safety, or to prevent illegal activities.
5. California Privacy Rights
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you in the past 12 months.
- Right to Delete: You can request that we delete your personal information, subject to certain exceptions (e.g., if we need it for legal or business purposes).
- Right to Opt-Out of Sale: While we do not sell your personal information to third parties, you may exercise your right to opt out of the sale of your information if we engage in such activities in the future.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your rights under the CCPA or CPRA, please contact us using the information below. We may ask for additional information to verify your identity before processing your request.
6. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by VaCom Technologies. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the introduction of new services. We will post any updates on this page, and the “Effective Date” at the top of the policy will reflect the most recent revision.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
VaCom Technologies
Email: sales@vacomtech.com
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting VaCom Technologies with your personal information.